LocksmithOpeners, springs, cables, panels, and tracks, repaired and installed with high-quality parts that keep the door moving safely.
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From a stuck door to a full replacement, our technicians handle every garage door need for homes and businesses.
SpringsBroken springs, frayed cables, rollers, and tracks repaired safely the first time.
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OpenersLiftMaster and Chamberlain openers, including smart MyQ, battery backup, and keyless entry.
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Emergency24/7 emergency repair plus preventive tune-ups that catch issues before they fail.
Learn morePick what's happening. The door lights up the part that's usually behind it, and we tell you the fastest safe next step.
Pick a symptom. We'll light up the part, explain what's likely going on, whether it's safe to operate, and the fastest way to get it fixed.
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Access ControlExperienced technicians, quality parts, and 24/7 emergency dispatch, dialed in for every door.
Get a quoteA garage door is the largest moving thing in most buildings. Here is what each part does, how it fails, and what a repair involves.
The spring lifts the door, not the opener. A two-car steel door can weigh more than 200 pounds, and the spring is what makes it feel light. Most standard springs are rated for about 10,000 open and close cycles, so on a door used several times a day they wear out in a matter of years.
When one breaks you usually hear a loud bang, the door feels very heavy, and the opener strains or stops. We size the new spring to the door's weight, replace springs in pairs on two-spring doors so they wear evenly, and balance-test the door before we leave.
Chain drive, belt drive and wall-mount openers all do the same job with different noise and upkeep. Belt drives are the quiet choice for a garage under a bedroom. Wall-mount units free up the ceiling.
An opener that hums but doesn't move the door usually has a stripped gear or a disengaged carriage. One that reverses on the way down usually has a sensor or travel-limit problem. Openers built before 1993 lack the photo-eye safety sensors required today, which is often the reason to replace one instead of repairing it.
Cables carry the door's weight from the spring to the bottom of the door. Rollers guide it up the tracks. When a cable frays or a roller wears out, the door goes up crooked, shakes, or jumps the track.
A door that is off its track should not be operated. It can drop or bend its panels. We reset the door, replace the failed cable or rollers, straighten or replace the track section, and check the spring the cable works with.
A sectional door is built from separate panels. If one is dented or cracked it can often be replaced on its own, as long as the manufacturer still makes a match. If several sections are damaged or the model is discontinued, a new door is usually the better value.
A bent section is more than cosmetic. It can bind in the tracks and put extra load on the opener and springs. We check the door's balance after any panel work.
A new door comes down to material, insulation and how it will be used. Steel is the most common and the lowest upkeep. Insulated doors are quieter and help an attached garage hold its temperature. Wood and full-view glass are chosen for looks. In coastal and storm areas, wind-rated doors are often required by local code.
We measure the opening, supply the door in the brand and style you choose, install it, and set up the opener and safety sensors.
Most garage door failures give a warning first: a new noise, a slower lift, a door that doesn't stay put when you raise it halfway by hand. A tune-up catches those early.
A tune-up covers lubrication, tightening hardware, a balance test, and a check of the auto-reverse and photo-eye sensors. Between visits, look at the cables and rollers once a month and keep the sensor lenses clean. Leave springs and cables to a technician. They are under high tension.
Yes. Broken torsion and extension springs are one of the most common garage door repairs, and MS Facility Solutions technicians replace them along with frayed cables, worn rollers, and bent tracks. Spring work is under high tension and belongs with a insured technician rather than being attempted as a DIY repair.
Both. MS Facility Solutions repairs existing openers and installs new ones, including LiftMaster and Chamberlain units with smart MyQ control, battery backup, and keyless entry. If a repair will not restore safe, reliable operation, the technician explains what replacement involves so you can decide before any work begins.
Yes. Emergency garage door service is available 24/7 for doors that are stuck open, stuck closed, off track, or unsafe to operate. Call (855) 557-5454 and describe what the door is doing. Dispatch is centralized, and a insured technician is assigned within the active service ZIP codes.
A preventive tune-up is a safety and performance check of the moving parts, including springs, cables, rollers, tracks, hinges, and the opener, plus lubrication and adjustment of door balance and travel limits. The purpose is to catch wear before it becomes a failure that leaves the door stuck.
Tell us what you need and we'll get a technician on site, on time.