Garage Door Repair & Installation · Locksmith · Security · Nationwide(855) 557-5454Insured · 24/7
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Garage door questions, answered.

The things homeowners and property managers ask us most, about service, brands, financing, and coverage.

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FAQ

Good to know

01How fast can you come out?

Same-day service is often available, and we offer 24/7 emergency dispatch for doors that are stuck, off-track, or will not close.

02How much does a repair cost?

It depends on the issue, but you always get a clear, upfront quote before any work begins, no surprises.

03What brands do you service?

We service all major brands, including LiftMaster, Chamberlain, Genie, Clopay, Amarr, and more, for both doors and openers.

04Do you offer financing?

Yes. Qualified homeowners can finance up to $10,000 with interest-free payment options on approved credit. See our Financing page.

05Are you insured?

Yes. Our technicians are insured, and background-checked. Certificates of insurance are available on request.

06What areas do you serve?

We serve customers nationwide with 24/7 dispatch and technicians in your area. Check the Service Areas page for your city.

07Do you install new garage doors?

Absolutely. We measure, supply, and install full residential and commercial garage doors in leading brands.

08Do you also do locksmith and security?

Yes. Alongside garage doors, we handle locksmith, access control, safe and vault, and home security.

09Do you replace one spring or both?

On a door with two springs, we recommend replacing both. They were installed together and wear at the same rate, so when one breaks the other is usually close behind.

10Is it safe to use the door if a spring is broken?

No. Don't run the opener and don't try to lift the door. The spring carries the door's weight, and without it the door can drop. Leave it where it is and call.

11My opener runs but the door doesn't move. What is wrong?

Usually a stripped gear, or a carriage that has come disengaged from the door. Sometimes the real cause is a broken spring. The technician checks both.

12Can you repair my opener, or do I need a new one?

Many problems can be repaired. Replacement makes more sense when the opener is old, parts are no longer made, or it lacks the photo-eye safety sensors required since 1993.

13Why does my door go down and come right back up?

Most often the safety sensors near the floor are blocked, dirty or out of line. It can also be a travel-limit setting on the opener.

14Can you replace one panel instead of the whole door?

Often, yes, if the manufacturer still makes a matching section. If several panels are damaged or the model is discontinued, a new door is usually the better value.

15Do you work on commercial doors?

Yes. Rolling steel doors, sectional overhead doors, dock doors and gate operators, including preventive maintenance for high-traffic doors.

16How do I know when the technician is coming?

You get a text when your appointment is confirmed and another when the technician is on the way.

17Will I know the price before the work starts?

Yes. The technician explains what is wrong in plain terms and you approve the price before any work begins.

18Do I get anything in writing after the job?

Yes. Photos of the work and your invoice go on the file the same day.

19Do you work with home warranty companies and property managers?

Yes. If your claim or work order was assigned to us, we contact you directly to schedule. Property managers can use one vendor file for every property.

20What languages can I call in?

English, Spanish and French.

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