Single-family rentals, communities, parking garages and commercial bays. Send the work order, we schedule with the tenant, and you get photos and a clean invoice back, in 37 states and D.C.
Short answer: MS Facility Solutions is a national garage door vendor for property managers, HOAs and portfolio owners. One vendor record covers 37 states and D.C. We schedule directly with tenants, send before-and-after photos on every job, and invoice per property with your work-order or PO number. Residential garage doors, commercial overhead and rolling steel doors, community gates and access control, 24/7.
Local shops are fine for one property. Across a portfolio you need the same process in every market, and paperwork your accounting team doesn't have to fix.
Work order in, tenant contacted the same day, window confirmed by text, and a status back to you at every step.
Property address, unit, your WO or PO number, parts and labor itemized, photos attached. One vendor across every entity you manage.
Nights, weekends and holidays. Residential units, parking garages, loading bays and community gates, secured the same visit.
Portal, email or phone. We confirm receipt.
Window set and confirmed by text.
Price to you first if it's above your NTE.
Photos before and after.
Your WO number on it.
Coverage is defined by active ZIP codes, not by a list of cities. Send the ZIP and we tell you yes or no in one reply.
California first, Texas second by volume, then every other covered market. See service areas
Yes. You send the work order, we schedule with the tenant, and you get the status and the photos. You are never the go-between.
Either. Invoices carry the property address, unit, your work-order number and any PO you give us. One vendor record, however many entities you manage.
A door stuck open on a unit or a gate that won't close is a security problem. We dispatch 24/7, nights, weekends and holidays.
Yes. Overhead doors, rolling steel, community and parking gates and operators, plus access control and rekeys for the clubhouse and common areas.
Yes. Annual or semi-annual tune-ups across every property on one schedule, with a per-door report and photos after each visit.
One vendor record covers 37 states and D.C. Send the ZIP and we confirm coverage in one reply.
Tell us where the properties are. We confirm coverage and send the vendor documents back the same day.
Send the first work order today. We take it from there.
