We stand behind every job. Licensed, insured technicians, quality parts, upfront pricing, and work we are proud to put our name on.
Short answer: The MS Facility Solutions service guarantee is what the company commits to on every job: licensed and insured technicians, a clear quote before any work begins, quality parts and leading brands, a safety check on springs, cables, and sensors included with every repair, and coming back to fix anything that is not right.
Background-checked, licensed, and insured technicians on every job.
A clear quote before any work begins, no surprises.
Quality parts and leading brands, installed right the first time.
Centralized dispatch with same-day availability and 24/7 emergencies.
Every repair includes a safety check on springs, cables, and sensors.
If something is not right, we come back and fix it.
It covers how the job is done. Technicians are licensed and insured, you get a clear quote before any work begins, quality parts and leading brands are used, and every repair includes a safety check on springs, cables, and sensors. If something is not right, we come back and fix it.
Upfront pricing is part of the guarantee: you receive a clear quote before any work begins, so there are no surprises. If the technician finds an additional problem once the door is opened up, that is quoted to you as well before it is performed, not added to the invoice afterward.
Licensed and insured technicians, and our contractor license is available upon request. Dispatch is centralized rather than run job to job by the technician, and emergency service is available 24/7. Coverage is nationwide across active service ZIP codes, so call (855) 557-5454 to confirm service at your address.
The guarantee as stated is that if something is not right, we come back and fix it. Call (855) 557-5454 and describe what the door or the hardware is doing now. Because every repair also includes a safety check on springs, cables, and sensors, related problems are often caught during the original visit.
Tell us what is going on and we will get a licensed technician on site, on time.
